Online shopping offers convenience, but mistakes can be costly. In 2025, I have observed a significant increase in reports and warnings regarding fake online shops, underscoring the need for caution. This article outlines clear signs of fraud, a quick checklist, reporting contacts, and guidance for those who have already been affected.
I compile the black list based on verified reports, publicly accessible sources, and real user experiences. I refrain from naming businesses without solid evidence and avoid sharing links that could propagate scams. The National CERT receives reports about fake stores and publishes warnings, which I monitor for trends and patterns. If you have an experience to share, please do so with evidence, as it helps everyone.
I maintain and update the list using strict criteria aimed at protecting consumers without sensationalism. I verify information from multiple sources before assigning risk labels.
Main sources include:
– Reader reports with evidence
– Warnings from the National CERT and their CERT iffy service
– Media articles and institutional press releases
– Public business and domain registries
Items on the list are labeled as warnings, high risk, or confirmed fraud. I remove businesses from the list when they provide credible proof of resolution and users confirm that issues are addressed. Responsible reporting is crucial, so I seek concrete contributions.
I have also analyzed examples targeting Croatian consumers, such as recently launched domains with copied logos and aggressive discounts. For insights into these cases, read my warning on fake online stores targeting Croatians.
The criteria for inclusion and removal are as follows:
– Inclusion occurs with repeated, verifiable complaints or clear signs of fraud, like false company information or non-delivery while retaining funds.
– Removal takes place when a merchant credibly demonstrates correction, and users confirm issues are resolved.
– I do not publish names without sufficient evidence. If evidence is lacking, I keep a risk note until more facts are gathered.
To verify reports and user reviews, I look for:
– Receipts, payment confirmations, correspondence, order numbers, and photos of received goods.
– Company details in public registries, comparing addresses, identification numbers, and contacts with those listed on websites.
– Cross-referencing multiple reports to identify patterns, fraudulent delivery traces, or avoidance of refunds.
Label meanings:
– Warning: Suspicion with multiple risk signals, cautious purchasing advised.
– High risk: Multiple verified complaints with evidence, lack of merchant response.
– Confirmed fraud: Systematic non-delivery, false company information, refusal of refunds with evidence.
To send evidence, please follow these steps:
– Provide a brief description, purchase date, amount, and payment method.
– Attach receipts, emails, screenshots of the cart, and return policy details.
– If you have a package or shipping label, take a photograph. More verifiable details lead to faster processing.
Common Scams in 2025: Recognizing a Fake Online Shop in 30 Seconds
This year has seen a high number of fake shops, with thousands of suspicious websites reported and hundreds confirmed.
FAQ
What are the signs of a fake online shop?
Look for poor website design, unrealistic discounts, and lack of contact information.
How can I report a fake shop?
Send a detailed report to the National CERT or through platforms that collect consumer complaints.
What should I do if I’ve been scammed?
Document everything, contact your bank or payment provider, and report the scam to relevant authorities.
How often is the black list updated?
The black list is updated regularly based on new reports and evidence received.
Can I contribute to the black list?
Yes, you can share your experiences and evidence to help inform others.
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